Lead Teams. Improve Execution. Make an Impact.
‍We’re seeking experienced insurance professionals ready to step into leadership roles where they can guide teams, improve workflows, and drive meaningful results. If you enjoy mentoring others and strengthening how work gets done, this is an opportunity to grow your impact. We’re hiring a Client Services Team Manager supporting our Crop Insurance team. This role focuses on leadership, execution, and team development. 

‍About the Role
‍This is a hands-on leadership position (no book of business) where you’ll bridge strategy and execution helping teams consistently deliver high-quality service. 

‍What You’ll Do
‍• Lead, coach, and develop service team members, providing regular feedback and guidance
• Oversee day-to-day team activities to ensure smooth, consistent execution
• Reinforce workflows, documentation standards, service expectations, and accountability
• Monitor workload balance, workflow progression, and quality of execution
• Identify gaps or inefficiencies and partner with leadership to implement improvements
• Support adoption of systems, tools, and process enhancements
• Collaborate across teams to strengthen client experience and internal handoffs
• Help build and maintain a strong, accountable, team-oriented culture 

‍Crop Insurance Team Oversight
• Support crop service teams, particularly during high-volume seasonal periods
• Lead and reinforce workflows to ensure timely and accurate execution
• Ensure compliance with USDA/RMA guidelines and carrier requirements
• Oversee accuracy across policies, acreage reporting, and claims coordination 

‍What You Bring
• Crop Insurance License
• 5–7+ years of relevant experience
• Prior leadership, mentoring, or workflow oversight
• Strong communication, organization, and follow-through
• Hands-on experience with Applied Epic and crop insurance carrier systems

‍Compensation
Total Compensation Range: $90,000 - $115,000 annually

‍Why Join WSR Insurance Services
‍Founded in 1917, WSR Insurance Services is one of the largest independently owned agencies in the region. We provide tailored insurance solutions while staying deeply connected to the communities we serve. Here, leadership isn’t just about oversight, it’s about building teams, improving processes, and making a lasting impact.

‍Benefits & Perks
• Comprehensive medical coverage + employer-funded HRA Dental, Vision, Telemedicine, and employer-paid Life/AD&D insurance  
• Generous compensated paid time off 401(k) + profit sharing program
• 60 hours of paid volunteer time annually
• Paid licensing & continuing education support
• Flexible schedules for work life balance  

‍Location
‍📍 Woodland, CA (in-office preferred)
California-based candidates considered

Summary
The Employee Benefits Insurance Producer is responsible for generating new business opportunities, cultivating strong client relationships, and delivering tailored benefits solutions that meet the unique needs of employers and their workforce. This role requires a combination of consultative sales expertise, industry knowledge, and client service excellence. The Producer will identify prospects, develop customized strategies, negotiate with carriers, and partner with internal service teams to ensure clients receive comprehensive and competitive benefits programs. Success in this position is measured by business growth, retention, and client satisfaction.

Responsibilities
• Prospect, identify, and secure new employee benefits business through networking, referrals, and direct outreach
• Build and maintain long-term client relationships by providing strategic benefits guidance and exceptional service
• Conduct needs assessments and present customized benefit solutions that align with employer goals and employee well-being
• Collaborate with carriers and vendors to negotiate competitive rates, terms, and coverage packages
• Partner with account management and service teams to ensure seamless onboarding, renewal, and ongoing support for clients
• Monitor industry trends, compliance requirements, and market changes to keep clients informed and well-positioned
• Hold periodic meetings with clients to review benefit plan performance and address upcoming renewals
• Achieve or exceed annual new business production and retention goals
• Represent the agency professionally at industry events, community functions, and networking opportunities
• Maintain accurate documentation of client interactions and sales activity in the agency management system
• Participate in agency initiatives, cross-selling opportunities, and team collaboration efforts

Skills
• Proven Sales and Business Development skills, with the ability to generate leads and close deals
• Strong Communication and Presentation abilities, both written and verbal
• Consultative approach to identifying client needs and designing effective benefit programs
• Excellent Organizational, Time Management, and problem-solving skills
• Ability to work independently while collaborating effectively with internal teams
• Knowledge of employee benefits products, including Medical, Dental, Vision, Life, Disability, and Voluntary Benefits
• Familiarity with compliance requirements (ACA, ERISA, COBRA, HIPAA, etc.) preferred
• Proficiency in Microsoft Office and Agency Management Systems

Certifications
Active state Life & Health Insurance License (required)

Education
Bachelor’s degree in Business, Marketing, or related field preferred, or equivalent combination of education and experience

Experience
Minimum of 3–5 years of experience in employee benefits sales, consulting, or related insurance field

Location
‍📍 Woodland, CA (in-office preferred)
Remote candidates considered